By using our services and accessing our portal, you agree to all terms and conditions specified in the document below.
At Swasthya Connect (hereinafter referred to as "Swasthya"), we are committed to protecting your personal information and sensitive data, ensuring that your privacy is maintained.
“Personal information” refers to any details that can uniquely identify, contact, or locate an individual. This may include information that, when combined with other accessible sources, allows for unique identification. For the purposes of this policy, sensitive data—such as medical history—also falls under personal information.
Swasthya collects your personal information for various regulatory and operational needs, including but not limited to:
Swasthya’s Privacy Policy is designed to safeguard the privacy and security of any personal information you share with us. This policy outlines the types of personal information we may collect and our approach to handling or managing it, helping you to understand:
Personal Information : Swasthya Connect and its authorized third parties may collect information related to your identity, demographics, medical history, and supporting documentation.
In this document, a ‘Third Party’ refers to any service provider associated with Swasthya that is responsible for handling, managing, storing, processing, protecting, and transmitting information on behalf of Swasthya. This term also includes any sub-contractors, consultants, and representatives engaged by these third parties.
We may collect your personal information when you use our services, visit our websites, or interact with us during the course of our relationship.
Personal information that may be collected and stored by Swasthya includes your name, parents’ or spouse’s names, date of birth, current and previous addresses, telephone and mobile numbers, email address, occupation, and any documentation provided as proof of identity or address. Medical history is also collected to better serve you through tailored medical recommendations.
Swasthya and its authorized third parties collect, store, and process certain types of Sensitive Personal Information, including passwords, financial details (such as bank accounts, credit or debit card details, and other payment information), and physiological information as needed to provide our products, services, and website access. Additionally, we may hold data on your service usage, including call records, browsing history on our website, location details, and other information provided while using our services.
To enhance your experience on our portal and analyze features, we may keep a record of activities on our website through various internet technologies like cookies, web beacons, and server log files. This data helps us improve our portal and may also serve evidentiary purposes. If you prefer not to share browsing information, you may opt out of cookies by adjusting your browser’s privacy settings.
If you choose not to provide information, do not consent to our use of your personal data, or later withdraw your consent, Swasthya reserves the right to withhold or discontinue services requiring this information.
Disclosure and Transfer of Personal Information
Internal Use: As outlined in the “Collection of Personal Information” section, Swasthya Connect and its employees may use certain personal information for internal assessments, operational measures, and related activities to improve our services.
Authorized Third Parties: Swasthya Connect may, at its discretion, engage third parties (as defined in the "Collection of Personal Information" section) for strategic, tactical, and operational purposes. Although these third parties operate externally to Swasthya Connect, they are always bound by contractual agreements. These agreements include Swasthya’s guidelines on managing, handling, and ensuring the confidentiality of personal information.
We may transfer your personal information or other collected data to entities or organizations within India or internationally if it is necessary for providing services or if you have consented to it at the time of information collection. This may also involve sharing aggregated data to help our partners understand our environment and improve the services provided to you. When sharing personal information with third parties, we take adequate measures to ensure that they follow reasonable security practices.
By using our services, you consent to being contacted via calls, SMS, or emails and to the sharing of your personal information in several ways, such as in writing, online through “click-through” agreements, orally (including through interactive voice response), or when this consent forms part of the terms and conditions of service. This may include providing consent through a missed call for our SMS campaigns, which may override DND registrations. However, we assure you that Swasthya Connect does not disclose your personal information to unaffiliated third parties (outside of Swasthya’s corporate network and its strategic partners) in ways that would compromise your privacy.
Government Agencies: We may share your personal information with government authorities or authorized law enforcement agencies (LEAs) when required by law for identity verification or for the purposes of preventing, detecting, or investigating offenses, including but not limited to cyber incidents, and for prosecution and punishment.
Security Practices and Procedures
Swasthya Connect implements comprehensive security practices and procedures, including technical, operational, managerial, and physical safeguards, to protect your personal information from unauthorized access or disclosure while it is under our control.
Our security protocols restrict access to personal information strictly on a need-to-know basis. Additionally, all Swasthya employees are bound by a Code of Conduct and Confidentiality Policies, which require them to maintain the confidentiality of personal information.
We retain your personal information only as long as necessary to provide you with services or as otherwise required by law. When it is time to dispose of your personal information, we use secure methods to erase or render it unreadable, such as shredding documents and wiping electronic storage.
Internet Use: Swasthya Connect ensures the security of its internet connections, though certain security risks may arise due to factors beyond our control. Therefore, any personal information transmitted to or from our online services is at your own risk. However, we are committed to safeguarding your information and employ reasonable security measures to protect it against hacking and viruses.
Update of Personal Information
We strive to keep our records updated with your latest information. If you notice any discrepancies in your personal information or if any part of it changes, we request that you update the information on www.swasthyaconnect.com. Alternatively, you may contact our customer support at +91 6381497045 or email us at swasthyaconnect.info@gmail.com to communicate the updates needed.
In cases of non-compliance with our terms and conditions or privacy policy, Swasthya Connect reserves the right to remove any non-compliant information from its systems. Depending on the severity of the non-compliance, we may also choose to discontinue some or all services provided to you.
Feedback and Concerns
We are committed to safeguarding your personal information and appreciate your continued support in this regard. For any feedback or concerns related to the protection of your personal information, service delivery, or payment issues, you can reach us at +91 6381497045 or via email at swasthyaconnect.invo@gmail.com.
Swasthya Connect reserves the right to amend or modify this Privacy Policy as needed. We encourage you to visit our website, www.swasthyaconnect.com, periodically for the latest information and updates.
Copyright Policy
The contents of this website may not be reproduced, in part or in full, without explicit permission from Swasthya Connect. If any content is referenced in another publication, please ensure the source is properly acknowledged. The contents of this website must not be used in any misleading or objectionable context.
Hyper Linking Policy
External Links on the Website: Links to other websites or portals may be provided for your convenience. Swasthya Connect is not responsible for the content or reliability of these external sites and does not necessarily endorse the views expressed within them. The presence of a link on this website should not be assumed to imply endorsement of any kind. We cannot guarantee the availability or functionality of these external links at all times, as we have no control over linked pages.
Links to This Website by Other Websites/Portals: Permission is required before any hyperlinks are directed from external websites or portals to this website. To obtain permission, please send a request to swasthyaconnect.info@gmail.com, specifying the nature of the content on the pages from which the link will be provided and the exact language of the hyperlink.